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Two HP partner awards for ArtSystems

The Technical Support Team of ArtSystems, the Nottingham-based HP trade distributor, was the top performer at the HP Master Engineer event held in Barcelona this April, where the team claimed two awards as an HP Accredited Graphics Service Partner.

The first was the HP Inc. GSS FY16 Award for 1st Top Performer in Total Customer Experience (Net Promoter Score-sNPS, and Customer), while the second award was the HP Inc. GSS FY16 Award for 1st Top Performer in Elevation Excellence.

With the winners in each category being chosen from HP’s Graphics Service Partners right across EMEA in Fiscal Year 16, ArtSystems faced tough competition, the awards recognise both the excellence of customer feedback received by ArtSystems’ Technical Support Team across all customer interactions, and the high levels of knowledge and competence shown by its engineers in the field.

Furthermore, the two awards are unique for a trade distributor and reflect the range of value-added services that ArtSystems delivers to the reseller channel. In fact, ArtSystems services the largest installed base of HP Latex and Scitex UV printers in the EMEA region.

The awards reflect the investment the ArtSystems Service Team has received in recent years, andas a further reward for the quality of service delivery it provides, HP is increasing the range of products serviced by ArtSystems later this year.

For further information visit:

from left to right, Petya Kostova-Todorova, HP Senior Remote Service Partner Manager GWE & UK GSS EMEA LFP&I; Maria Martinez Aragoneses, HP LFP&I Channel Partner Service Manager EMEA GSB PSP; ArtSystems’ Lorna Brindley, Service Delivery Manager; RomàLlambés, HP Graphics Solutions Services Director GSB EMEA; and ArtSystems’ IvarsGudritis, Support Engineer

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